Our Team

Our Trustees

Megan Karnes

Megan Karnes

Chair

 

Lead by a recognised activist and authority on HB, Megan Karnes, is currently undertaking post graduate studies through Middlesex University.  Her qualifications include Counsellor BA (Hons)., Dip. Clinical Supervision and Consultancy, Prim. Cert CBT, National Advocacy Qualification, Independent Mental Health Advocate, Registered MBACP.  She came into Mental Health as an Organisational Development Consultant with experience transforming existing and building start up divisions and companies within the private, statutory and third sectors.

After running the organisation for thirteen years which resulted in incremental year-on-year growth across all areas, Ms Karnes recently stepped down as CEO to ensure the charity’s sustainability by moving it into a multi-leadership model. 

Heather Matuozzo

Heather Matuozzo

Trustee

 

Heather Matuozzo is a CEO of a Social Enterprise called Clouds End CIC, a professional declutterer, trainer, activist for people who hoard, she also established the Pan London Hoarding Task Force and runs three support groups in the West Midlands.

She founded the Clouds End CIC to work with local authorities and now helps them work with their tenants who might have got into trouble with their belongings.  Clouds End also helps to develop multi–agency groups.  She has worked in this field since 2007 and thinks it is just ‘the best work there is!’.

Heather has taken part in BBC’s documentaries Britain’s Biggest Hoarders, talks frequently on the radio and is an associate trainer for Capsticks.

Any form of chaos delights me, it is always a challenge. Helping clients find a practical and enjoyable way to manage their things is the aim. Empowering the client – not punishing them. My maternal aunts were hoarders and I spent every weekend with one and loved it, so excessive clutter makes me feel quite at home.”

Satwant Singh

Satwant Singh

Clinical Director

 

MSc in Mental Health Interventions. Satwant is a researcher, therapist, trainer, hoarding group facilitator and a co-author Overcoming Hoarding.

Satwant co-facilitates the East Ham Therapeutic Hoarding Support Group which was the first group of its kind in the UK.  He is regularly invited to speak and lecture across the UK and internationally.

Michelle Murray Esq

Michelle Murray Esq

Legal Advisor

 

Esq Ba, PGDip Law, MA, Independent Mental Health Advocate (IMHA), Independent Mental Capacity Advocate (IMCA). Michelle, Barrister-at-Law, works with the Royal Borough of Kingston as a Senior Commissioner in Adults Social Care. Previously, she was an inspector at the Care Quality Commission. She was also part of the Winterbourne Joint Improvement Programme.

She is presently a Governor for the Camden and Islington Foundation Trust.

Carole Murray

Carole Murray

Mental Health Awareness Advisor

 

Carole is a Mental Health activist. She has worked with HoardingUK since its inception.

Carole is also a Trustee of two other mental health charities, CAPITAL Project Trust, in W.Sussex and Together for Mental Wellbeing, where she is also a member of the National Service User Steering Group.

Sharon Degen

Sharon Degen

Wellbeing Advisor

 

Sharon has been a part of HoardingUK since its inception.

Sharon Degen runs Archway Pilates. She started training in 2001 and now holds a Diploma in Anatomy and Physiology, and is a qualified Body Control Matwork Teacher.

Our Staff

Megan Karnes

Megan Karnes

Founder/Director/Chair

 

Lead by a recognised activist and authority on HB, Megan Karnes, is currently undertaking post graduate studies through Middlesex University.  Her qualifications include Counsellor BA (Hons)., Dip. Clinical Supervision and Consultancy, Prim. Cert CBT, National Advocacy Qualification, Independent Mental Health Advocate, Registered MBACP.  She came into Mental Health as an Organisational Development Consultant with experience transforming existing and building start up divisions and companies within the private, statutory and third sectors.

After running the organisation for thirteen years which resulted in incremental year-on-year growth across all areas, Ms Karnes recently stepped down as CEO to ensure the charity’s sustainability by moving it into a multi-leadership model. 

Dr Gianetta Rands

Dr Gianetta Rands

Medical Advisor

 

Dr Rands worked in Camden and Islington NHS Trust as a Consultant Psychiatrist and has honorary contracts with the University College London Department of Mental Health Sciences and the Whittington Hospital.  She specializes is cognitive impairment due to dementias and delirium, mental capacity assessments and management, and the diagnosis and treatment of psychiatric illnesses presenting in older people. Throughout her career she has had major roles in postgraduate training, as Membership examiner, and on several Committees of the Royal College of Psychiatrists.

Verity Boome

Verity Boome

Operation & Strategy General Manager

 

Verity Boome, Operations and Strategy General Manager, holds a Master’s in forensic psychology and has worked across Local Authorities within children’s, young people, and families since 2004. 

Her most recent roles have focussed on working operationally and strategically within organisations across Greater London.

Kimi Gordon

Kimi Gordon

Peer Mentor and Advocate

 

support staff

In-Home & Telephone Support Services

Susha Eng

Susha Eng

General Manager of Systems & Therapeutic In-Home Support Services

 

As a three year old, Susha’s ambition was to be a clinical pharmacist which she successfully achieved.  After leaving the profession behind, she worked in social media to self-fund her second degree in languages, as well as her counselling training.  Now a counsellor in private practice, she brings her skills and experience into working with HoardingUK.

Shamiso Mazaiwana

Shamiso Mazaiwana

General Manager of Service Department

 

Dip Integrative Therapeutic Counselling (MBACP), MSc Psychology (MBPsS), MSc Psychology of Mental Health, BA (Hons) Creative Writing.

Shami Mazaiwana, General Manager of Service Development, first began working with HoardingUK as a trainee counsellor in 2018.  She is a counsellor experienced in working with a range of mental health challenges including anxiety, depression, OCD, hoarding, bereavement, bi-polar I & II, suicidality and post-natal depression.

Training staff

Training Services

Julie Wilson

Julie Wilson

Housing Support & Trainer

 

Julie works directly with people with hoarding behaviour providing practical help and support in a person centred way.

Julie is passionate about raising awareness of Hoarding and the challenges it brings. She led Hoarding Awareness Week on behalf of Pan London Hoarding Taskforce (PLHT). Julie has worked directly with people with hoarding behaviour, provided training for internal staff/contractors at Optivo (formerly Amicus Horizon) for several years, and led on creating Optivo’s hoarding procedure. Julie has presented at Housemark’s Tenancy Sustainability and Anti-social Behaviour Clubs as well as to Fire And Rescue Services.

 
Lee Markwick

Lee Markwick

Safety Officer Trainer

 

Lee, a retired Fire Officer and NHS Mental Health & Safety Officer, has a very pragmatic approach to challenging the perception, and managing the risk of hoarding and clutter.  He has worked with many Partner Agencies on making people safer inside and outside their homes.

Lee has worked for the following services:  Fire, Police & Ambulance Services, Adult & Children Safeguarding Boards, Social Services, Local Council & Housing Authorities, Community Safety Partnerships, Local Authority Hoarding/Clutter Panels, Local Authority & NHS Mental Health Teams, Professional/Multi-Agency/Disciplinary meetings, Care Providers, Environmental Health, J9 Domestic Abuse, Befriending Services, Careline Providers, Private Home Physio Companies, District Nurses, Crimestoppers, Occupational Therapy Assessment Services, Rapid Response Assessment Teams, Victim Support, Lone Worker Devices Companies, Keep Safe/Well Homes Safe Schemes, Anti-Social Behaviour Teams, Strategic Independent Advisory Group, Strategic Hate Crime Panel, Falls Prevention Service, Neighbourhood Watch, Troubled Families, Family Mosaic, Older Adults Health & Wellbeing Services, Home Oxygen/Respiratory Teams, Frailty Groups, Community Patient Forums, Community Agents, Local Area Coordinators, Psychological Therapy Services and Recovery College and Heart Failure Nurses.

Gratefully funded by

Garfield Weston Foundation
The Allen Lane Foundation logo
Virgin Media O2