We were founded in 2008 by Megan Karnes – who whilst running another national mental health charity – realised that people with hoarding disorder were not being treated the same as people with other mental health disorders. From that activist launch, we are now a multi-service organisation helping thousands of people each year through our National Helpline, Advocacy; Information Packs; a one-to-one in-home Support Service; a free Benefits Support Service, a national training programme for professionals and organisations including our award nominated (Chartered Institute of Housing/Inside Housing) psychological support groups. We also have a presence via social media and contribute to the professional debate and to public understanding by means of free talks and seminars. We receive hundreds of referrals to our services from the NHS, public, private and voluntary sectors using our integrated model of support. We also hosted the first ever National Hoarding Conference, in May 2018.
We are managed by a Board of Trustees.
Our work, alongside others, has been instrumental in changing the perception of hoarding disorder.
We are able to write letters, make calls and work to bring professionals and people who
deal with hoarding behaviours to find a way forward. Please get in touch by letter, phone or email.
137-149 Goswell Road
London EC1V 7ET
T: 020 3239 1600
Office hours: 10:00-17:00 Monday-Friday